Wednesday, November 23, 2022 
7:00 p.m. – 8:00 p.m. ET (50 minute presentation followed by 10 minutes of Q&A)

Attending this event is a benefit of your CAS membership and is for members-only.  

As people and professionals, we have all been through a lot as result of COVID and the lingering impacts can still be felt so it’s critical to make the best of every skill in your toolkit as well as continuously be developing new ones.  But where do you start?  What if we could fast track your journey by sharing the secrets of highly successful professionals and how they differentiate themselves? 

Their secret is called Emotional Intelligence or EI for short…it is the ability to harness the power of our emotions to fuel a sense of purpose, communicate more assertively, build productive relationships, make better decisions and deal with stressors with more ease. In fact, research shows that Emotional intelligence may be even more important than IQ for success at work and in life.  

During this webinar, we will cover the following.  

  • Demystify Emotional Intelligence by explaining what it is and what it isn’t
  • ​Explain why being emotionally effective is a distinct competitive advantage  
  • Review the key components of emotional intelligence and relatable workplace examples
  • Explore the differences between IQ and EQ (Emotional Quotient) 
  • ​Learn proven & easy tips to take your emotional intelligence skills to the next level 

Attendees will receive presentation materials after the webinar. Note: this presentation is live only and will not be recorded.  

If you would like to submit questions for the speaker in advance please email them to  

About the Speaker:

Fiorella Callocchia, CHRL CMC

Fiorella is a highly sought-after Speaker and an award-winning HR Expert who is passionate about sharing her knowledge with one goal in mind – “helping people achieve more professional and personal success”. 

She is the President and Founder of HR Impact, a successful boutique consulting firm which she established over 3 decades ago after a progressive corporate career in HR & Organizational Development. 

Fiorella is a true lifelong learner and practices what she preaches. She is both a Certified HR Leader and Certified Management Consultant in addition to being an accredited Facilitator in Emotional Intelligence and various team building systems. She has led conferences and workshops for leading national associations, the Canadian Management Center, local Boards of Trade and recognized universities including McMaster, Western and Guelph. Fiorella has also delivered EI leadership workshops at the DeGroote School of Business, Executive Education - McMaster University for over 10 years. 

She is the Author of Canada’s first HR Audit Toolkit, a business best-seller published by Carswell Thomson Reuters. Her insightful and proven approaches have also been featured in leading national publications and her innovative workplace approaches have been frequently quoted by the media. Her next book is already in progress which focuses on self-marketing techniques to land and keep your dream job. 

Fiorella believes in giving back as well as paying it forward.  She is a strong supporter of community initiatives and has volunteered with Peel Regional Police Services, Carpenter Hospice, Ontario Early Years, Step Ahead and Habitat for Humanity.   

Her practical tips and techniques are sprinkled with just the right touch of humour, and she knows how to motivate people to take the action.